Frequently Asked Questions

General

We carry wholesale furniture across every major category — bedroom, dining room, living room, occasional, entertainment, and home accent pieces — in contemporary and transitional styling. Our line is built for value, with the functionality and broad appeal that keep retail floors moving. We also do OEM and custom work for partners who need something built to their spec. Whether you run a single showroom or supply multiple locations, we have the range and the volume to keep your floors stocked.
We are a strictly wholesale distributor. We sell to licensed retailers, dealers, and trade professionals — not to the general public. Our dealer network runs from top-100 national chains down to independent mom-and-pop showrooms, and we treat both with the same priority. Because pricing is reserved for approved accounts, it is not published on the site; once you are set up as a dealer, you will see full wholesale pricing through your sales representative.
Apply through the dealer inquiry form on our website with your business name, contact information, and a short description of your operation. We typically respond within a couple of business days with dealer pricing, full catalog access, and the wholesale program that fits your store. We are always glad to work with retailers who are serious about building a long-term partnership — that is how we are built.
There is no fixed minimum order quantity. Our mixed-container program lets you combine bedroom, dining, living room, and accent pieces into a single shipment instead of committing to a full container of one item — so a single-location retailer can reach wholesale pricing without overinvesting up front. For volume pricing, your sales representative will match you to the right program for your store.
Wholesale pricing is structured for businesses that buy in volume — the more you order, the better your per-unit cost. Landed cost and freight are built into our pricing, and our tiers are designed to give independents and large chains alike the margins they need to compete in their markets. Because we are working back from your retail target alongside you, we would rather flex on price or adjust a product so the goods turn than lose a long-term partner over a single quote.
Yes — we ship across the continental United States through two fulfillment models. With domestic warehouse fulfillment, your order ships from our distribution network, supported by partner facilities in New Jersey and Florida for strong coverage nationwide. With dropship / direct fulfillment, the order ships directly from our overseas manufacturing partners to your customer’s door. Your sales representative can help you decide which model fits a given program. Direct pickup from a distribution facility can also be arranged where it suits your delivery schedule.
Once you are approved, you place orders directly with your assigned sales representative or through our customer service team, website, AMP, or other catalog partners. We help you build the order around what sells in your market and fits your floor plan. From there we prepare and ship — most warehouse orders go out within two business days, and within ten business days at the latest, depending on the order. Your representative keeps you posted the whole way through.
Global Furniture USA designs its collections in-house and imports them from a vetted network of overseas manufacturing partners, primarily in Asia, with additional manufacturing relationships in South America. We hold our manufacturing partners to consistent quality standards through our own quality-control team. As trade and sourcing conditions shift, we manage our footprint to protect both quality and pricing for our dealers. If you have a specific question about sourcing or country of origin on a particular item, just ask your representative — we will give you a straight answer.
We take real pride in our packaging. When something does go wrong, reach out and we will respond within two business days at the most, and we will work with you until you are made whole. We would rather own a problem openly and fix it than leave a partner holding it — that is how we keep relationships for the long haul.
Yes. Global Furniture USA has been a licensed wholesale furniture importer and distributor in the United States since 1999, and we maintain the business licenses, insurance, and import certifications required to operate as a compliant supplier. You will also find us exhibiting at the High Point Market in North Carolina and regional tradeshows across the United States.
No. Global Furniture USA and Global Furniture Group are two separate, unrelated companies. Global Furniture USA, founded in 1999 and headquartered in East Brunswick, New Jersey, is a wholesale importer and distributor of residential furniture — bedroom, dining room, living room, occasional, and decor collections — sold exclusively to furniture retailers. Global Furniture Group is a different company, founded in 1966 and based in Marlton, New Jersey, that manufactures commercial and institutional office furniture. The similar names are a coincidence; the two businesses are not affiliated.

Contact & Account

You can reach us by phone, by email, or through our contact form. Our team is available Monday through Friday during regular business hours (Eastern Time). For wholesale inquiries, product questions, or account support, please include your company name and a brief note on what you need, so we can route your message to the right team.

Our headquarters and main distribution center are in East Brunswick, New Jersey. We serve wholesale clients across the United States and internationally, including Puerto Rico, the Dominican Republic, Mexico, Central America, the Caribbean, the Middle East, and Asia. If you would like to visit our showroom, please contact us in advance to schedule an appointment.

We respond to inquiries within two business days. During peak seasons or trade-show periods it may take a little longer, so if something is urgent we recommend calling us directly. You will receive a confirmation email once your form submission comes through.

To apply for a wholesale account, fill out the contact form, or email us directly with your business details — company name, business license or tax ID, location, and type of retail operation. A member of our sales team will follow up to walk through collections, pricing, and onboarding.

Yes. You can request our current catalog through the contact form or through your dedicated sales rep. Let us know which categories you are interested in — bedroom, living room, dining, and so on — so we can send the most relevant materials. Catalogs are available digitally, and in print for qualified accounts on request.

Orders & Policies

To place a wholesale order, you must be a registered retailer or reseller. Minimum order quantities and payment terms vary by collection and account type. All orders are subject to product availability at the time of confirmation.

Wholesale sales are final unless there is a manufacturing defect or shipping damage — and if that happens, we will make it right. Reach out with a description and photos, and we will work with you to resolve it through replacement parts, an exchange, or a credit. We would rather own a problem and fix it than leave a partner holding it.

You have options. You are welcome to arrange your own pickup from our facility, or we can ship to you — whichever fits your schedule and your logistics. When we ship, freight is quoted with your order so you see the cost up front, and we are glad to coordinate carriers on your behalf. Because freight is one of the biggest levers in this business, we will always work with you to find the most sensible way to get the goods to your door.

Yes. We offer both shared and exclusive collection arrangements for qualified retail partners. Exclusive collections come with minimum volume commitments and a separate agreement, and private-label or custom-branding options are available on select lines. Talk with your account representative about eligibility and terms.

If an item becomes unavailable after your order is confirmed, we will tell you promptly and offer a path forward. Keeping you informed so your inventory planning is not disrupted is the priority.

Privacy & Data

We may collect business contact information — your name, company name, email address, phone number, and business address — when you register a wholesale account, submit an inquiry, or place an order through our website. We do not collect personal financial data directly; payment processing is handled by secure third-party processors.

We use your information to process orders, respond to inquiries, send account-related communications, improve the website experience, and share relevant product updates or catalog information. We do not use your data for unrelated marketing without your consent.

We may share information with trusted partners who help us operate the website, fulfill orders, or run the business — such as shipping carriers and payment processors. We do not sell your personal information. We may also disclose information where required by law.

We use standard industry security measures, including SSL encryption, secure servers, and access controls. No system is ever fully secure, but we take reasonable precautions to protect your information against unauthorized access, alteration, or disclosure.

Yes. To review, update, or request deletion of the personal information we hold about you, contact us at info@globalfurnitureusa.com. We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

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